I received the wrong item, color or size. What do I do?Updated 4 days ago

Sorry about that. We'll put it right as quickly as we can.

Send us the details
Email [email protected] or submit a request with:

• Your order number
• Photos of the item you received
• Photos of the labels on the boxes, and of the white tag on the furniture (usually on the underside)

These help us see exactly what was sent, so we can work out the quickest way to get you the right item.

Please don't assemble it if you can see it's the wrong item. Keep it in its packaging until we've been in touch.

Item damaged rather than wrong? Here's what to do.