Do I need to keep the original packaging for a return?Updated 2 months ago

You don’t need to worry about holding onto those large cardboard boxes during your trial period. We know they can take up a lot of space, so feel free to recycle them once you've got everything set up.

If you decide to return your item within the 120-day trial, you don't need the original packaging to be eligible for a refund. Our collection team is used to handling unboxed returns, and we’ll make sure the pieces are transported safely so they can be cleaned and re-homed for a second life!