Whats Koala's return policy?Updated a month ago

We want you to be absolutely sure about your new furniture, which is why we offer a 120-day trial period for every product purchased on our website - whether you bought it at full price or during a sale.

If you’re not completely convinced within those 120 days, you can return your item for a full refund (including any initial delivery charges). Even if you’ve been using it and have already tossed the boxes, there’s really no catch! To make things even easier, we'll pay for the collection of the product and ensure it is sustainably re-homed!