Only some of my boxes arrived. Where's the rest of my order?Updated 4 days ago

Most of our furniture ships in several boxes. They leave our warehouse together, but FedEx sometimes splits them onto different trucks at its delivery hubs. When that happens, the missing box usually catches up within a day or two.

What to check

• Open your tracking link. Each box has its own tracking, so you can see where the rest of your order is.
• Check the labels on the boxes you have. Each label shows which parts are inside.

Still missing a box after 48 hours?
Email us at [email protected] with:

• Your order number
• How many boxes you received
• Photos of the labels on each box

We'll find the missing box and get it to you as quickly as we can.

Have all your boxes, but a part is missing? Here's what to do.