Labor Day 2025

Why should I shop Koala during the Labor Day Sale?

Whether you’ve had your eye on a Koala sofa for a while or just discovered us today, our Labor Day Sale is the perfect time to dive in!. With our 120-day trial, you’ll have plenty of time to live with it, love it, and see if it’s the right fit. If no

Can I get help choosing products when I shop online?

Of course! Each product page includes dimensions, product details, and customer reviews. But if you have any specific questions or want to have a chat, our support team is happy to help. Just give us a shout at [email protected] - we’re here for you!

Do I need a promo code to get the discount?

Nope! All discounts will automatically apply at checkout - too easy!.

What discounts or offers are included in the sale?

Our Labor Day Sale is our biggest yet - save up to 25%! There’s something for everyone. Quick tip: The discount is clearly marked in the corner of each product when you’re browsing the site!

Can I use other discount codes during the Labor Day Sale?

Only one discount can be applied per product, and at checkout, the biggest available discount - up to 25% off, our highest yet - will automatically apply.

Are shipping times affected during the sale?

Due to high demand, we can’t promise an earlier delivery than what’s shown on the website. When browsing, you’ll see the “Ships by” date right beneath the Add to Cart button for each product. Sofas are selling fast, so we recommend jumping on the sal

Can I choose a delayed or sooner delivery date?

Due to high demand, we’re unable to expedite orders at this time. The earliest date shown at checkout is the soonest we can deliver. If you're selecting a delayed option, you'll see a calendar at checkout to choose your delivery window. Need a later

Can I return or exchange items bought during the Sale?

Yes! Our 5-year warranty and 120-day trial still apply to all sale items.

What if I need to cancel or change my order after purchase?

Our support team’s here to help! Just give us a shout at [email protected] and let us know what you need changed. We recommend getting in touch as soon as possible, as there will be a delay if your order has already shipped.

Does the usual return/warranty policy still apply?

Yes! Our 5-year warranty and 120-day trial still apply to all sale items.

Will the sale price be honored if I reach out after the sale ends?

Once the sale ends, we’re no longer able to honor the sale pricing - so we recommend signing up for email or SMS updates if you haven’t already! That way, you’ll get a heads-up as the clock winds down.

Can I pay with installments during the sale?

Yes! We partner with Shop Pay, powered by Affirm, for installment payments. They'll handle the approval and show you your payment timeline and options at checkout. All sale pricing, warranty, and return policies still apply to orders placed with Shop

I'm having trouble applying the discount - what should I do?

All discounts will auto-apply at checkout. If you’re running into any issues, give us a shout at [email protected] and we’ll help you out!