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My Koala Sofa Bed (Gen 3) doesn't look right after assembly. Is that normal?Updated 5 days ago

The Sofa Bed seat cushion is compressed for easy transport and reduced packaging. Once you open it, you can use it right away, but it might take up to 72 hours for some corners to fully expand.

If it’s been more than 72 hours or if you think there’s another issue, just reach out to our support team here – we’re happy to help!

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