What if I’m not home to receive my delivery?Updated 3 days ago

It depends on how your order is delivered.

FedEx deliveries (Koala Sofa Bed, OG Sofa Bed and ottomans)
If you aren't home, the driver will generally leave your boxes in a safe place, such as a covered porch or your building's package area. Since your order comes in several boxes, the driver will do their best to keep them together. Your tracking link will show a delivery confirmation photo.

Freight deliveries (Byron Sofa Bed, Wanda Sofa Bed, our Tamarama, Torquay and Bangalow sectionals, and any White Glove order)
The carrier calls you early in the journey to schedule a delivery time that suits you, so you can make sure someone is home to receive it.

Need to change your delivery time? Email us at [email protected] with your order number.