General Product Questions
Not sure where to start with modular furniture? We’ve rounded up the most common questions about measuring your space, comparing different styles, and how to grow your sofa over time.
How much weight can a Koala sectional sofa hold?
There's no strict limit, but each seat module is designed to support about 285 lb.
How many ways can I set up my Koala sectional sofa?
Anything from a 1-seater to a 10-seater or more, with chaise and corner options.
Can I add more pieces to my sectional sofa later?
Yes. Order extra modules anytime to make it bigger or change the shape.
Can I buy extra or replacement covers for my sectional sofa?
Yes. Covers are sold separately, so you can change colors or keep a spare set.
Can I remove the whole cover on my Torquay or Bangalow sectional?
Yes, every cover comes off and can be washed cold. Tamarama covers work differently, see its care article.
How do I spot clean my sectional sofa?
Check the care label, vacuum on low suction and blot spills right away with a clean cloth. Don't rub.
Do I need a fabric protector on my Koala sofa?
No. Our fabrics already have a water-resistant treatment. Use a mild detergent for spots.
How durable are Koala fabrics? (Martindale rating)
We test all our fabrics to 45,000 Martindale rubs, the standard for commercial use.
What is the water-resistant treatment on Koala fabrics?
It helps fabrics resist water-based spills. Alcohol and oily stains still need cleaning straight away.
Can a sofa bed ottoman connect to my sofa bed like a chaise?
No, it's a separate piece. Put it beside your sofa bed as a chaise, or flip the top to use it as a side table.
Can I buy extra or replacement covers for my sofa bed?
Yes, for the Koala Sofa Bed (Gen 4) and Byron Sofa Bed (3rd Gen), in a range of colors. Covers are sold as a full set only.
Do you have a showroom where I can try a Koala sofa in person?
No, we don't have US showrooms. Order free fabric swatches and try your sofa at home with our 120-day trial, with free pickup if it's not right.